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Return and exchange application

2020-09-03 00:54:28 Author: SHOP++

I. If there is a problem with the product, you can operate the return and exchange operation

1. Within 48 hours from the date of receipt of the goods, if the customer finds that the goods have quality problems, please contact the customer service center for confirmation.

2. The customer service center will arrange door-to-door processing within one week after accepting your replacement application. In case of special circumstances, it will be notified in advance.


II. In one of the following situations, the mall does not bear the responsibility for return or exchange

1. Any goods not purchased from this mall.

2. Any product with quality problems caused by improper use or storage by the customer.

3. Any product that exceeds the shelf life due to customer reasons.

4. Only the gifts have problems and do not affect the use or consumption of the main commodities.